Operations Manager (Retail / Educational) / Marina Square
HRNET VENTURES PTE. LTD.
Date: 13 hours ago
Area: Singapore, Singapore
Salary:
SGD 3,500
-
SGD 4,200
per month
Contract type: Full time

About the Role:
We are seeking an experienced and dynamic Operations Manager to oversee the daily operations. This role is crucial in ensuring smooth and efficient management of staff and resources, delivering a safe, fun, and engaging environment for children and their families.
Key Responsibilities:
- Manage and oversee daily operations of the facility, ensuring excellent service standards and safety compliance.
- Create and manage staff schedules, including rostering game masters and support employees to ensure optimal coverage during operating hours.
- Lead, mentor, and motivate the team to maintain high levels of engagement, productivity, and morale.
- Coordinate staff training and development programs to enhance skills and service quality.
- Monitor and manage operational budgets, resource allocation, and inventory control.
- Ensure compliance with health, safety, and child protection policies and procedures.
- Liaise with other departments to coordinate promotions, events, and special programs.
- Handle employee relations, performance management, and conflict resolution when necessary.
- Continuously analyze operational processes and implement improvements for efficiency and customer satisfaction.
Qualifications & Skills:
- Proven experience in operations management, preferably within children’s entertainment, retail, or hospitality sectors.
- Strong team management and leadership skills, with experience in rostering and workforce planning.
- Excellent organizational and multitasking abilities.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Passion for creating a fun, safe, and positive environment for children and families.
Working Conditions:
Able to work retail hours (including weekends and public holidays.)Interested?
Kindly email your profile to [email protected]
Looking forward to hearing from you!
Ho Yu Qing Deborah - R1104551
Crew By Hrnet | HRnet Ventures Pte Ltd (24C2435)
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