Head, Community Interventions

About the Role

This role champions collaborative, culturally responsive approaches that recognize the impact of trauma while fostering hope, recovery, and positive youth development.

List of responsibilities, but not limited to:

Programme Development & Delivery (Trauma-Informed Focus)

• Oversee end-to-end development and delivery of all division programmes through a trauma-informed lens

• Ensure day-to-day practices integrate trauma-informed principles including safety, trustworthiness, peer support, collaboration, and empowerment

• Implement and maintain Standard Operating Procedures (SOPs), conducting reviews and updates when necessary

• Establish systematic monitoring processes that track both therapeutic outcomes and programme effectiveness

• Foster strengths-based approaches that build on youth and community assets

• Ensure documentation practices respect confidentiality and promote transparency
  

Strategic Outreach & Partnership Building

• Develop trauma-informed outreach strategies that meet youth where they are, reducing barriers to access

• Build strategic collaborations with government agencies, community partners, and organizations using principles of shared power

• Establish trusting relationships with external agencies that prioritize youth voice and choice

• Create resource networks that are culturally responsive and accessible

• Stay current with trauma research, youth development trends, and evidence-based practices

• Lead community needs assessments that center youth perspectives and lived experiences
  

Staff Development & Supervision (Trauma-Informed Leadership)

• Provide trauma-informed supervision that models emotional safety and professional growth

• Deploy Social Service Professionals (SSPs) with attention to secondary trauma prevention and staff wellbeing

• Cultivate a learning culture that values continuous improvement, peer support, and shared decision-making

• Deliver clinical supervision that integrates trauma-informed principles and evidence-based practices

• Design and facilitate skill-building education for staff at all levels, emphasizing trauma-informed interventions

• Champion professional development opportunities that build cultural humility and trauma competency

• Ensure compliance with organizational policies while maintaining flexibility for individual staff needs

• Address HR matters with attention to creating psychologically safe work environments
  

Research & Evaluation

• Design and conduct research that centers youth voice and includes participatory evaluation methods

• Identify practice and research gaps through a trauma-informed, equity lens

• Implement process and outcome evaluations that measure both healing and functional outcomes

• Use evaluation findings to continuously improve trauma-informed service delivery
  

Financial Stewardship

• Manage divisional budget with transparency and accountability

• Allocate resources in ways that prioritize service delivery and staff support
  

Any other ad-hoc duties as assigned

Technical competencies

- Trauma-Informed Practice: Demonstrate knowledge of trauma-informed care principles and their application in youth services

- Case Management Excellence: Prior experience in strengths-based case management with understanding of complex trauma presentations

- Policy & Systems Knowledge: Strong grasp of social work interventions, social policies, and community engagement strategies

- Community Resources: Familiarity with government systems (MSF, MOE, etc.) and community resources, with ability to navigate these systems in a way that supports and prioritises client’s needs.

- Cultural Responsiveness: Experience working across diverse cultural contexts

Core competencies

- Resilience & Trauma Awareness: Ability to model healthy coping while supporting others through adversity; understanding of secondary trauma

- Integrity & Transparency: Consistently demonstrates trustworthiness and ethical decision-making in complex situations

- Service-Oriented: Committed to going the extra mile while maintaining healthy boundaries and modeling self-care

- Excellence with Compassion: Pursues high standards while maintaining empathy and understanding of trauma's impact

- Collaborative Leadership: Values shared power, seeks input from diverse stakeholders, and respects collective wisdom

Preferred achievements / characteristics

• Education & Experience: Degree in Social Sciences with minimum 5 years in managerial/leadership roles, preferably in trauma-informed settings

• Youth Development Passion: Genuine commitment to working with youth, with understanding of adolescent development and trauma responses

• Communication Skills: Excellent verbal and written communication abilities, including de-escalation and motivational interviewing techniques

• Cultural Competency: Experience working with diverse populations and understanding of how culture intersects with youth experiences in Singapore.

• Innovation Mindset: Openness to implementing creative, evidence-based approaches to youth engagement and healing
  

Interested applicants may email your resume directly to [email protected]