Customer Service Coordinator (1 year contract) JL18

12months contract

Location: Lavender

Responsibilities:

• Verify PO pricing and entering of Sales Order into SAP/Oracle system
• Process, track and monitor Customer Orders effectively and accurately
• Monitor daily Backlog status
• Maintain high level of communication and liaison with Customer Service, Procurement and Warehouse Team for accurate shipment status.
• Maintain effective communication with inbound/outbound team to accurately provide updates and handle Customer's Expectation
• Coordinate with Finance team for accurate invoicing
• Provide professional response to customer’s phone and or email enquires
• Working closely with Sales team to establish and maintain strong Customer Satisfaction and business relationship
• Attending and answering to Customer phone calls/emails

Requirement:

• A tertiary qualification coupled with 3 to 5 years of relevant experience in the medical device industry.
• Proficiency in using SAP or Oracle systems for order entry and processing.
• Strong ability to verify pricing and manage order details accurately.
• Previous experience in order processing, tracking, and managing shipments is preferred.
• Excellent verbal and written communication skills for liaising with customers, teams, and stakeholders.
• Ability to professionally respond to customer inquiries and maintain strong customer relationships.

HOW TO APPLY:

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213