Administrative Assistant (General Insurance)

Key Job Purpose

As an Admin Assistant, you will play a pivotal role in the efficiency of our policy processing, documentation, and administration matters ensuring the service quality of our external & internal customers in terms of output and within the turnaround time.

Your main responsibilities would include:

• Processing various types of line of business and policy documentation (including new, renewals, endorsements, cancellation, reinsurance, etc).
• Working closely with the Underwriters to ensure policies are issued according to the customer’s requirements within the turnaround time to ensure quality output and service standards.
• Ensuring all documentations, data registered into the core system, and calculations (including premium, commission, reinsurance, fees and taxes, etc) are accurate by means of maker-checker system and exceptional reports.
• Ensuring reinsurance, retention and risk accumulation are processed in accordance with the Company’s table of limits and guidelines.
• Maintaining all necessary records and documents according to internal filing system.
• Identifying areas for improvement to increase operational efficiency and output quality.
• Producing the necessary reports for Management and audit purposes.
• Undertake any other duties as may be assigned

Requirements

• Minimally Diploma or equivalent
• Possess BCP/CGI/PGI/HI Certification
• Minimally 3-5 years’ experience in processing the commercial and/or personal lines
• Proficiency in Microsoft Office
• Excellent customer-mindedness with good interpersonal and communications skills
• Meticulous, organised and able to multi-task efficiently
• Love problem solving, able to work both independently and in a team