Community Manager

Job Title: Community Manager

Department: Marketing / Brand & Community
Reports to: CEO / Head of Brand

Role Overview:

We are looking for a dynamic and people-driven Community Manager to lead the growth and engagement of our audience-driven community, Koomunity . You will be responsible for developing strategies to foster strong relationships with followers, collaborators, and fans, while executing meaningful in-person and digital events. You'll work closely with Operations , Marketing , and Sales to ensure that the Koomunity reflects our brand values, drives loyalty, and creates business opportunities.

Key Responsibilities:

Community Building & Engagement

• Develop and execute strategies to grow and engage the Koomunity both online and offline.
• Build and maintain relationships with followers, creators, fans, and brand advocates.
• Manage and moderate community platforms (WhatsApp groups, Telegram, Discord, Facebook Groups, etc.).
Monitor conversations, respond to queries, and initiate engaging discussions

Event Planning & Execution

• Conceptualize, plan, and execute community-focused events such as:
  Networking sessions
  Masterclasses or workshops
  Community meetups or overseas retreats
  Soft launches and VIP previews
• Coordinate event logistics with internal teams and external vendors.
Manage event RSVPs, follow-ups, and post-event feedback

Cross-Functional Collaboration

• Liaise with Operations to ensure smooth execution of event logistics and internal processes.
• Collaborate with Marketing on content creation, promotion plans, and brand alignment.
• Partner with Sales to design community experiences that support lead generation and client retention.

Reporting & Optimisation

• Track engagement, attendance, and growth metrics.
• Prepare monthly reports with insights and recommendations.
• Use community feedback to improve events, content, and experiences.

Recommended Requirements:

• 2+ years in community management, event planning, or related roles.
• Strong interpersonal and communication skills—you're a natural connector.
• Highly organised with the ability to multitask and manage timelines.
• Experience with event platforms, community tools, or CRM is a plus.
• Passionate about people, storytelling, and brand building.

What Success Looks Like:

• A vibrant, engaged Koomunity that grows month-on-month.
• Smooth, memorable events that deepen brand loyalty and create buzz.
• Strong alignment between community activities and company goals.
• Seamless collaboration across Ops, Marketing, and Sales.