Head Service Crew

Job Description & Requirements

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.

• Work together with the kitchen team.

• Ensure restaurant cleanliness daily by clearing tables, washing and sanitizing kitchen utensils, and servicing rest rooms.

• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.