OPERATION EXECUTIVE | KIDS INDOOR ESCAPE ROOM - RETAIL HOURS

Key Responsibilities

• Oversee daily operations, ensuring top-notch service and adherence to safety standards.
• Manage staff schedules and roster Game Masters and support crew for optimal coverage.
• Lead, mentor, and motivate a passionate team to maintain high morale and productivity.
• Organize and coordinate staff training and development to enhance service quality.
• Monitor budgets, control inventory, and ensure efficient resource allocation.
• Ensure full compliance with health, safety, and child protection policies.
• Collaborate with marketing and events teams for promotions and special programs.
• Handle employee relations, performance reviews, and conflict resolution.
Continuously evaluate and improve operational processes for better efficiency and guest satisfaction

What We’re Looking For

• Proven experience in operations management—ideally in children’s entertainment, retail, or hospitality.
• Strong leadership and team management skills, with hands-on rostering experience.
• Excellent communication, problem-solving, and organizational abilities.
• Ability to thrive in a fast-paced, customer-focused environment.
• A genuine passion for working with children and creating meaningful experiences for families.

Working Conditions

• Location : Central
• Hours : 44-hour retail roster (able to work on Public Holidays and Weekends)
• Salary : $3,500 – $4,200/month
  

Send your resume in MS Word format* to [email protected] or +65 8891 4996.

• Only shortlisted candidates will be contacted.
  

Athirah Bte Rosli (R2197227)

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