Operations Executive

Warehouse Management and Operations

• Manage and review production warehouse operations, standards, procedures including implementing and executing of warehouse solutions, in accordance with warehousing business, operational needs and audit requirements
• Responsible for managing warehousing, inbound, outbound, inventory operations, including manpower and internal asset.
• Planning of smooth end to end warehouse flow and processes from order initiation to receiving, handling, distributing and storage.
• Resolve warehouse issue in a timely manner.
• Ensure stacking, moving, and arranging items on pallets according to storage plans.

Inbound and Outbound Operations

• Ensure of the following :

• Goods received are intact and check as per requirement

• Timely update of SAP / WMS.

• Proper handling, labelling for identification and storage of receiving goods.

• Warehouse Assistant (WA) performs sample pick for Quality incoming inspection.

• Timely issuance of raw materials to Factory warehouse.

• All Orders (GRF, PWO, DO, PO) are processed timely.

• Perform Cycle and Monthly stock count.

• FIFO (First In First Out)is carried out for normal delivery.

• FEFO (First Expire First Out) is carried out for export delivery or as per SCP instruction.
  

Drive Workplace Safety, Health (WSH)

Ensure inventories are placed properly in the warehouse adhering to BRCGS standards. Ensure the team members are competent in using the equipment. Perform safety and health risk assessment.
• Maintain general housekeeping of the warehouse. Perform warehouse operations in accordance with 5S (sort, set, shine, standardise, sustain) techniques.
• Ensure corrective actions to address areas of non-conformance to WSH and BRCGS standards
• To develop & monitor Food Safety Plan & to respond to any Food Safety issues for warehouse.

Efficiency

• Liaise and work closely with Quality Assurance department, Production department,
Distribution centre and other relevant departments to solve outstanding problems and establish better coordination. Manage production warehouse activities to ensure the resources are used effectively and the daily work schedules and target are met. Escalate issue or difficulty to manager. Maintain inventory accuracy Ensure accuracy in daily transaction including Production work orders, Delivery orders and purchase order. Ensure inventory stocks are align between SAP and WMS. Adherence to timeline of month end closing.
• Timely management of customers complaint due to delivery, order picking and stock management due to quality issues.
• Manage and Develop Team Members
Manage resources and people processes (Staffing, cross-training) to ensure effective daily operations. Coach team members and provide on-going feedback and support to improve performance.
• Resolve individual and group performance issue in accordance with policies and procedures.

Any other responsibility (etc Import and export arrangement) deem necessary to complete the role.