IT Support (L1/L2) - 4000/months - AWS + VB

Job Title: IT Executive/Support

Duties and Responsibilities:

• Provide day-to-day IT technical support, including troubleshooting issues related to email, computers, internet connectivity, and printing/scanning devices.
• Perform installation, configuration, and maintenance of software, networks, and firewalls to ensure smooth IT operations.
• Maintain and monitor the company’s IT infrastructure, ensuring optimal system performance and security.
• Maintain accurate and up-to-date inventory records for all IT hardware and software assets.
• Coordinate with external software vendors and ERP providers for system updates, maintenance, and integration activities.
• Serve as the administrator for internal IT systems, including providing basic training and user support for staff.
• Assist in preparing IT-related reports and data summaries such as software usage or purchase information.
• Support the preparation and documentation of ISO-related materials and assist in internal/external audit processes.
• Perform other IT or administrative support tasks as required by the company.

Requirements:

• Diploma or equivalent qualification in Information Technology or a related field.
• Minimum 2 years of relevant experience in IT support.
• Solid knowledge of IT systems, ERP/database management, and basic network administration.
• Strong organizational and communication skills.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
• Ability to communicate effectively in English; proficiency in an additional language is a plus for business-related communication needs.

WOLA Recruitment Pte Ltd. | UEN No.: 202314836D | EA Licence No.: 23C1703

EA Personnel Name: Wong Choo Sian
EA Personnel No: R1762582