BUSINESS DEVELOPMENT MANAGER

Attachment Description

The trainee should be able to monitor the day-to-day operations of a cafe. They oversee the staff, manage finances, handle inventory, ensure compliance with health and safety regulations and provide excellent customer service.

Specific Responsibilities

1. Managing staff: Recruit, train and schedule staff. They also address performance issues and provide feedback.

2. Ensuring customer satisfaction: Ensure that customers are happy with their experience at the cafe, including addressing customer complaints and resolving issues.

3. Managing finances: Manage a cafe's budget, including tracking expenses and monitoring inventory.

4. Overseeing operations: Oversee all aspects of a cafe's operations, including food and beverage service, cleanliness and safety.

5. Marketing and promotion: create and implement marketing strategies through tiktok post/ instagram, etc. to attract and retain customers.

Technical Skills and Competencies

1. Product Knowledge Training / Effective Communication

2. Leadership/ Team Management

3. Financial Management / Marketing

4. Customer Relationship / Customer Service

Mature Mid Career Individuals- $ 2,400

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.