Tour / Product Planner (Travel/1-2yrs exp)

Founded in 1978, Dynasty Travel (www.dynastytravel.com.sg) is a leading travel company in Singapore offering a full range of services to individual and corporate travellers – from group series and private tours to corporate ticketing and MICE. In 2022, Dynasty Travel’s former owner JTB Corp sold 100% of the company to travel technology company Travel Curators (led by Mr Teo Tianyi who is also currently Chief Executive of both companies). Under Mr Teo’s leadership, Dynasty Travel is on a mission to transform the travel industry with technology and innovation, and in so doing, help people “travel well, learn more and do good”.

Dynasty Travel’s core business units include:

B2B travel solutions (targeting Singapore-based corporations)

• Corporate air ticketing and FIT services (e.g. hotel, transport bookings) for employees
• MICE (mainly overseas meetings & incentives) trip planning and execution support for management and high performing staff
Travel concierge services for hotels, banks, membership clubs with affluent clientele base

B2C travel solutions (targeting affluent travellers from Singapore and other countries)

• Group Series Tours with fixed itineraries, pre-determined departure dates and minimum group size (for those who prefer cost efficient travel solutions and enjoy travelling and making new friends with like-minded people)
• Private / Bespoke Tours with personalized itineraries, no fixed departure dates nor minimum group size (for those who prefer to travel solo, with family or friends)
Rails / Cruises (3rd party products featuring top brands like Royal Caribbean, Resorts World Cruises, Regent Seven Seas, Eastern Oriental Express, etc)

Notable media mentions:

Straits Times’ coverage of Travel Curators’ acquisition of Dynasty Travel (Jan 2022): https://www.straitstimes.com/life/travel/new-owner-transforming-dynasty-travel-into-travel-tech-company-planning-luxe-experiences

Channelnewsasia’s coverage of Dynasty Travel’s chartered Antarctica expedition (May 2023): https://cnaluxury.channelnewsasia.com/experiences/antarctica-travel-dynastry-travel-singapore-236101

The Peak Magazine’s coverage of a rebranded Dynasty Travel (Aug 2023): https://www.thepeakmagazine.com.sg/gourmet-travel/hunting-uni-living-with-monks-bhutan-handpick-thrills-private-tour-dynasty-travel/

Channelnewsasia’s coverage of World X event (Sept 2023): https://cnalifestyle.channelnewsasia.com/entertainment/world-x-fest-2023-japan-edition-clarke-quay-370336

Looking for customer oriented, highly adaptable, and resourceful individuals

Job Summary:

As a Product Planner at Dynasty Travel, you will be responsible for the development, planning, and enhancement of tour products across group, private, and bespoke/customized travel segments. You will play a key role in ensuring our travel offerings remain competitive, innovative, and tailored to diverse customer needs, while working closely with internal and external stakeholders.

Key Responsibilities:

• Design and develop tour itineraries for group departures, private tours, and fully customized (bespoke) travel experiences across various destinations
• Research and analyze travel trends, customer preferences, and competitor products to identify new and innovative tour opportunities
• Work closely with suppliers (e.g., overseas land operators, hotels, airlines, activity providers) to secure competitive rates, negotiate terms, and build strong destination partnerships
• Create detailed proposals, itineraries, costing sheets, and tour content for marketing and sales distribution
• Collaborate with the Sales and Concierge/Bespoke Travel teams to interpret customer requirements and provide creative and personalized travel solutions
• Monitor and evaluate product performance , pricing strategies, and adjust based on market response and feedback
• Ensure all product content and pricing are accurate across booking systems, websites, and brochures
• Provide product training and support to internal teams (e.g., Sales, Marketing, Customer Service)
• Participate in familiarization (FAM) trips , supplier meetings, and product inspections to maintain first-hand destination knowledge
• Support marketing initiatives , including product launches, roadshows, and digital campaigns with relevant product input

Requirements:

• 1–2 years of relevant experience in travel planning, product development, or tour operations (preferably in both group and bespoke segments)
• Experience in customizing itineraries and catering to different customer profiles, from group travelers to high-end individual clients
• Excellent communication, negotiation, and interpersonal skills
• Detail-oriented, creative, and adaptable in handling both standardized and personalized travel solutions
• Proficient in Microsoft Office; experience with tour planning or CRM systems is an advantage
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Willingness to travel periodically for product research, familiarization trips, or supplier meetings

What We Offer:

• Competitive base salary + uncapped commission structure.
• Travel perks and discounted industry rates.
• Continuous training and career development opportunities.
• A vibrant, ambitious team culture where high performance is rewarded.
• The chance to be part of an exciting journey redefining luxury travel.

Are you ready to redefine what travel can be? Interested candidates may reach out to us at [email protected]