Social Work Associate (Highpoint)
HCSA Community Services
Date: 9 hours ago
Area: Singapore, Singapore
Contract type: Full time

General Summary
Assist in the implementation of the halfway house’s programme and services. Provide administrative support to the case worker/aftercare caseworker.
Duties And Responsibilities
This position is full-time and may require occasional evening or weekend work. The Social Work Associate will primarily work in an office setting but may need to support operational and/or logistics duties within the halfway house and in the community.
Qualifications
Assist in the implementation of the halfway house’s programme and services. Provide administrative support to the case worker/aftercare caseworker.
Duties And Responsibilities
- Assist in conducting pre-emplacement interviews with HWH’s residents to understand their needs, work with them to set goals, develop case plans to address concerns.
- Assist to prepare and maintain Individualised Service Plans (ISPs), progress and closure reports.
- Assist with referral and information and provide support for basic intervention tasks identified by social worker/ manager
- Manage and refer complaints, issues, concerns or requests from HWH’s residents to Social Worker / Manager when necessary
- Motivate residents through their day-to-day interaction and ensure the daily needs of residents are well taken care of
- Assist in monitoring workplace safety and health standards
- Provide admin, operational and logistic support in planning and conducting programme and activities for HWH’s residents and staffs. (eg. pro-social activities, community services projects, group work, events and meetings)
- Assist with administration, operational and engagement of volunteers
- Ensure HWH’s programme meets the mission, objectives and procedures of case management services for HWH’s residents.
This position is full-time and may require occasional evening or weekend work. The Social Work Associate will primarily work in an office setting but may need to support operational and/or logistics duties within the halfway house and in the community.
Qualifications
- At least Diploma in social work-related discipline for social worker associate.
- At least Certificate in community care and social services or equivalent for social worker aide.
- Satisfactory completion of an in-service halfway care training programme within the halfway house or similar facility with at least 2 years of work experience.
- Proficient in Microsoft Office applications such as Word and Excel, as well as able to perform basic statistical analysis.
- Able to work independently and in a team.
- Good interpersonal and communication skills (oral and written).
- At least 2 years of continuous sobriety (applicable to ex-offenders).
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