Shipping Admin / Customer Service X10 (Logistics)

Responsibilities:

• Shipping Administration
  Prepare, process, and verify shipping documents such as BL, invoices, packing lists, and delivery orders
  Coordinate with freight forwarders, transporters, and warehouse teams for booking, pickup, and delivery arrangements
  Track and monitor inbound and outbound shipments to ensure on-time arrival and resolve delays
  Maintain accurate records of all import / export transactions and shipment schedules
  Ensure compliance with customs regulations
• Customer Service
  Serves as main point of contact for client inquiries regarding shipment status, delivery updates, and documentation
  Maintain customer orders from entry to fulfillment, ensuring service standards are met
  Handle feedback, complaints, and service recovery in a professional manner
  Liaise with internal departments to ensure seamless coordination
  Prepare reports and assist with billing / claims processing as needed

Requirements:

• Minimum Diploma / Degree in Logistics, Freight-Forwarding or any related fields
• At least 1 to 2 years of experience in logistics, shipping, or customer service
• Proficiency in Microsoft Office, ERP / WMS system will be advantageous
Strong communication, coordination, and problem-solving skills is a plus

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the 'Apply Now' Button

We regret to inform that only shortlisted candidates would be notified.

Foong Sue Lee ( Sophia )

Registration Number: R24119357
EA License Number: 18C9027