Service Supervisor

Working Address: Vivo City, Parkway Parade, Takashimaya

Working hours: 5 days / 44 hours per week

Responsibilities and duties

• The role requires an individual with outgoing personality who strives to provide our customers with the highest level of customer service
• Greet customers promptly (in Japanese) in a warm and friendly manner Attention to detail and being proactive will be crucial to ensure that our
• customers have an exceptional dining experience
• Ensure Service Standard Operations and compliance is adhered.
• Upholding Saboten brand image
• Ensure daily opening and closing duties are properly executed
• Take and deliver customer orders, consistently demonstrating high levels of
• customer service base on Saboten work standard
• Clearing of tables with tray after customer finish their meal
• Ensure food and beverages stock are stored in relation to our standard
• Upsell both beverages and seasonal menu to increase revenue

Qualification and Requirements
1. NITEC in Hospitality Management, Food & Beverage or a related field
2. Minimum one 3 years of related experience in restaurant dining environment
3. Possess a supportive personality with positive attitude
4. Service oriented
5. Able to work in a fast-paced restaurant environment
6. Strong interpersonal and communication skills