Receptionist | 5.5 day work week

About the Role:
We are seeking a polished, service-oriented professional to be the face of Dentalis. As our Receptionist, you'll be the ambassador of first impressions, responsible for elevating every patient interaction with warmth, efficiency, and meticulous attention to detail. If you're ready to bring world-class service to healthcare and thrive in a fast-paced yet harmonious environment, we invite you to join our team.

Key Responsibilities:
As a Dentalis Receptionist, your role will encompass three core areas:

Five-Star Patient Experience

• Provide a concierge-level welcome to all patients, ensuring they feel valued and comfortable from the moment they arrive.
• Manage all communications ( phone, WhatsApp, email, walk-ins ) with utmost professionalism and a polished demeanor.
• Curate seamless appointment scheduling with perfect timing, optimizing both patient convenience and clinic efficiency.
• Anticipate and address patient needs with attentive service, going above and beyond to ensure their comfort.
• Dispense medications accurately according to doctors' prescriptions.
  

️ Service Excellence Operations

• Maintain impeccable front desk operations and uphold the highest standards of clinic ambiance.
• Ensure flawless patient registration and billing processes , maintaining accuracy and efficiency.
• Process CHAS/Medisave claims with precision and in a timely manner.
• Serve refreshments to patients with thoughtful hospitality.
  

Clinic Operations Precision

• Maintain impeccable cleanliness of the reception area, pantry, and toilets.
• Uphold meticulous record-keeping in full compliance with PDPA regulations.
• Coordinate with dental laboratories with clockwork reliability
• Manage inventory of dental products and supplies, ensuring adequate stock levels.
• Provide comprehensive administrative support to the clinical team, contributing to seamless clinic operations.
  

Our Ideal Candidate:
Minimum N/O Levels or ITE certification
Exceptional command of English (proficiency in Mandarin/Malay advantageous)
Impeccable grooming and professional presentation is a must
Possesses natural warmth and an innate ability to put others at ease.
Demonstrates meticulous attention to detail in all tasks.

Exhibits grace and composure when working under pressure in a fast-paced environment.

Ex SQ crew welcome!

Why Join Dentalis?
Joining Dentalis means becoming part of a team that values your well-being and professional growth:

Consistent Daytime Hours: Enjoy predictable schedules with no evening or night shifts .

Predictable Schedule & Work-Life Balance: Benefit from a 5.5-day work week with no overtime culture .

️ Premium Service Skills Development: Opportunity to hone and develop world-class service skills.

Values Excellence: Be part of a team that deeply values excellence in patient care and uphigh service standards.

Location & Work Hours

Location: 52 Craig Road, Singapore 089690

Mins walk from Tanjong Pagar | Maxwell | Outram MRT stations

Work Hours: Mon-Fri 9:00am-6:00pm, Sat 9:00am-1:00pm

5.5 day work week | No night shifts | No overtime culture - great work-life balance!

How to Apply:
If you're ready to bring world-class service to healthcare and are passionate about creating exceptional patient experiences, email your resume to: [email protected] with Subject: Receptionist

At Dentalis, we don't just meet expectations – we redefine them, one exceptional patient experience at a time.

About Dentalis

Dentalis is a premier dental clinic located in the heart of Tanjong Pagar, committed to redefining patient care through exceptional service. We pride ourselves on delivering a five-star patient experience that mirrors the unparalleled hospitality standards found in world-class services like Singapore Airlines. Our clinic fosters a supportive environment with a strong emphasis on work-life balance, offering consistent daytime hours and no overtime culture.