Operations & Administration Executive - Healthcare

About the Role
Are you someone who thrives in a fast-paced, purpose-driven environment? Do you take pride in keeping operations running smoothly, solving problems proactively, and building meaningful relationships across teams? We’re looking for a detail-oriented and collaborative individual to join us as an Operations & Administration Executive to support and enhance our internal services and processes.

Key Responsibilities

Operational Support

• Provide day-to-day administrative and operational support to assigned departments or functional areas.
• Ensure seamless coordination and execution of routine tasks and service operations.
• Monitor operational data and flag inconsistencies or key changes for action.

Stakeholder Management

• Build and maintain positive working relationships with internal teams and external partners.
• Serve as a key point of contact for operational queries, issue resolution, and cross-team collaboration.

Data & Reporting

• Track departmental metrics and assist in preparing reports, presentations, and internal documents.
• Support data analysis and provide insights to drive improvements and decision-making.

Process & Quality Improvement

• Identify inefficiencies and contribute ideas to enhance service delivery and process effectiveness.
• Participate in planning and implementing initiatives aimed at improving service quality and operational standards.

Change & Development Initiatives

• Assist in the execution of change management programs and quality improvement projects across the organization.
• Support staff training and knowledge-sharing activities to strengthen operational excellence.
• Help cultivate a collaborative, team-focused culture aligned with organizational goals.

Ideal Candidate Profile

• A recognized Degree in any discipline.
• No prior experience required; structured training will be provided.
• Strong communication and interpersonal skills; comfortable working with diverse teams.
• Organized, adaptable, and capable of multitasking in a dynamic environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Basic knowledge of budgeting, corporate services, or healthcare operations is a bonus.

We regret that only short-listed applicants will be notified.