Operations & Technology Lead, Human Resource

About the Role

We are looking for a hands-on Human Resource, Operations & Technology Lead who can roll up their sleeves and take ownership of day-to-day HR operations and systems. You’ll be responsible for ensuring smooth execution of HR processes, maintaining data integrity, driving continuous improvement, and supporting key HR initiatives.

This is a critical role for someone who thrives in execution, has deep familiarity with HR systems (e.g. SAP SuccessFactors), and enjoys working cross-functionally to solve operational challenges. While strategic thinking is important, this role is built for a doer —someone who leads by doing.

Key Responsibilities

HR Operations

• Oversee day-to-day HR operations including employee lifecycle processes, benefits administration, records management, and HR compliance
• Ensure accuracy and timeliness in all HR documentation, transactions, and reporting
• Troubleshoot operational issues and implement solutions quickly and efficiently

HR Technology & Systems

• Act as the functional lead and administrator for HRIS systems (e.g. SAP SuccessFactors)
• Handle system configurations, data updates, and reporting needs independently
• Partner with IT and vendors to support enhancements, bug fixes, and user training
• Maintain a high standard of data accuracy , confidentiality, and audit readiness

Process Improvement & Support

• Identify pain points in current HR processes and implement practical improvements
• Support ongoing HR initiatives such as performance reviews, training admin, or TA operations
• Drive digitalisation efforts by automating manual tasks and improving system workflows
• Provide direct support to internal stakeholders and serve as a reliable go-to for HR operations

Requirements

• Bachelor’s degree in HR, Business, or related field
• 6–10 years of hands-on experience in HR operations, including HRIS admin responsibilities
• Prior experience with SAP SuccessFactors or a comparable HRIS platform
• Comfortable working independently and managing tasks end-to-end
• Strong attention to detail, a solution-oriented mindset, and the ability to handle operational pressure
• Excellent coordination, problem-solving, and internal stakeholder communication skills

For more details, kindly write into [email protected]

EA License No.: 23S2046

KAH License No.: R1652932