POST OFFICE MANAGER

Job Responsibilities

• At least 4 Years of working experience in the related field is required for this position.
• Oversee the daily operations of the post office, ensuring smooth and efficient service delivery
• Manage and supervise postal staff , including training, scheduling, and performance evaluations
• Ensure accurate handling of mail , parcels, and financial services (e.g., money orders, bill payments)
• Monitor cash handling procedures , sales transactions, and ensure compliance with financial controls
• Maintain proper inventory of postal supplies , stamps, forms, and equipment
• Ensure compliance with postal regulations, company policies , and safety standards
• Resolve customer complaints or service issues in a professional and timely manner
• Prepare daily, weekly, and monthly operational and financial reports for senior management
• Coordinate with regional or national postal authorities for operational updates and policy changes
• Implement and promote new services or initiatives to improve customer satisfaction and revenue
• Oversee security procedures , including mail handling protocols and access control
• Ensure the post office is clean, organized, and provides a professional environment for staff and customers

Job Requirements

• Diploma or Certificate in Office Administration , Business , Construction Admin , or a related field
• Minimum 2–4 years of experience in office or site administration, preferably within the construction or engineering industry
• Prior experience in handling project documentation, logistics coordination , or site support is an advantage

Skills & Competencies

• Good understanding of office operations in a construction setting (e.g., delivery notes, site records, contractor logs and )
• Good knowledge of HR support functions (e.g., timekeeping, worker records, permit tracking and MOM matters)
• Familiar with accounting tasks such as invoicing, petty cash handling, and purchase order tracking
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with accounting or HR software is a plus
• Strong organization skills , able to manage filing, data entry, and document control efficiently
• Good communication and coordination skills to liaise between office, site teams, and suppliers
• Attention to detail and accuracy in handling records and reports

Other Requirements

• Able to handle multi-tasking in a fast-paced, site-based or project-driven environment
• Responsible, trustworthy, and able to work independently
• Willing to visit job sites , coordinate material delivery, or assist with site-related admin when needed
• Knowledge of work permit or foreign worker documentation (for Singapore context) is an added advantage

Office Staff Management Responsibilities

• Supervise and lead the office administrative team , ensuring daily tasks and operations are completed efficiently
• Delegate responsibilities, set priorities, and monitor staff performance to meet deadlines and service standards
• Provide training and guidance to new and existing staff on administrative procedures and company policies
• Conduct regular meetings and communication to maintain team alignment and resolve workflow issues
• Assist with performance reviews, leave planning , and conflict resolution within the office team
• Foster a positive work environment , promoting teamwork, accountability, and professional growth
• Coordinate with management to ensure office staffing needs and workloads are properly managed

Benefits Offered by the Company (Post Office Manager)

• Competitive salary package , based on experience and qualifications
• Performance bonus or incentive allowance based on individual and company performance
• 5.5-day or 5-day work week (depending on company policy)
• Paid annual leave, medical leave, and public holidays as per MOM regulations
• CPF contributions in accordance with Singapore regulations
• Staff training and development opportunities
• Transport or mobile allowance (if applicable)
• Friendly and supportive work environment with close coordination between admin, accounts, and project teams
• Career advancement opportunities within the company’s admin or operations department
• Company-organized team-building activities , staff lunches, and festive celebrations