Supervisor

Site supervision and to liaise with supervisors and workers to ensure smooth work flow .Provide technical assistance to all relevant departments, dealers, sub-contractors and customers.Attended customer complaints and technical enquiries; provided prompt and effective resolution (both on site and through phone) to any product or service problem in accordance with pre-determined performance standard .Ensure all documentation (e.g., technical reports) is up-to-date and in order; ensure timely and accurate update in the Service information system for effective follow-up and decision making.Prepare periodic progress report and feedback (e.g., on product quality and market information) to management.Actively involved in the implementation of function strategies and initiatives for the achievement of department goals.Good team player & willing to learn, positive attitude.