Customer Care Assistant

Date: 12 hours ago

Area: Singapore, Singapore

Contract type: Full time

Responsibilities

Attend to merchant inquiries promptly and professionally
Provide first-level technical support to merchants over the phone
Perform accurate daily administrative data entry
Handle document scanning, filing, and data verification tasks
Maintain and update customer inquiries, issues, and resolutions in the internal portal
Assist with any other customer care-related duties as required
Requirements:
Preferably 1–2 years of experience in customer service support
Good communication skills with a pleasant and approachable personality
Able to work well under pressure and manage multiple tasks
Detail-oriented and organized
Proficient in computer use and common office applications
Able to communicate effectively in English
Willing to work on shifts, including weekends and public holidays

Post a CV