Management Trainee

Job Summary

As a Management Trainee, you will undergo comprehensive on-the-job training to learn restaurant operations, customer service, team leadership, and administrative tasks. The goal is to groom you into a future supervisor or assistant manager role.

Key Responsibilities

Restaurant Operations

• Learn and execute day-to-day restaurant operations (FOH/BOH)
• Ensure cleanliness, hygiene, and food safety standards are met
• Assist in kitchen, service, or cashiering roles when required

Staff Supervision & Training

• Understand staff scheduling, delegation, and team motivation
• Learn how to lead and supervise junior staff
• Support onboarding and training of new hires

Customer Service

• Deliver excellent customer experience and handle complaints
• Ensure smooth guest seating, order taking, and service flow
• Collect and act on customer feedback for improvement

Sales & Inventory

• Assist in inventory checks, stock ordering, and supplier coordination
• Understand profit margins, cost control, and upselling techniques
• Participate in daily/weekly sales reports and reconciliation

Administrative Support

• Assist in shift reports, duty rosters, and operational checklists
• Comply with MOM, NEA, and SFA regulations
• Learn basic HR, payroll, and documentation processes

Progression Planning

• Participate in performance reviews and training milestones
• Work closely with the Restaurant Manager to identify areas for growth
• Aim to be promoted to Supervisor / Assistant Manager in 6–12 months

Requirements

• Willingness to work shifts, weekends, and public holidays
• Positive attitude, hands-on mindset, and leadership potential
• Good communication skills (English, Chinese or other languages is a plus)