Operation Manager

Job Scope – Operation Manager

• Oversee Daily Operations
  Ensure smooth and efficient day-to-day operations of the company or assigned departments.

• Staff Management
  Supervise and lead the operations team, including scheduling, task delegation, performance evaluation, and training.

• Process Improvement
  Identify and implement process improvements to increase efficiency, productivity, and cost-effectiveness.

• Budget & Cost Control
  Manage operational budgets, monitor expenditures, and work towards cost reduction without compromising quality.

• Project Coordination
  Plan and coordinate operational projects, ensuring timely completion and alignment with company goals.

• Compliance & Safety
  Ensure all operations comply with legal, safety, and regulatory requirements.

• Reporting & Analysis
  Prepare regular reports on operational performance and suggest areas for improvement.

• Cross-Department Collaboration
  Coordinate with other departments (e.g., logistics, sales, HR, finance) to support overall business objectives.

• Customer Satisfaction
  Maintain high standards of service delivery and handle customer feedback or operational complaints effectively.

• Inventory and Asset Management
  Oversee stock, equipment, and asset usage to ensure proper maintenance and availability.