CLEANING OPERATIONS MANAGER

Date: 13 hours ago

Area: Singapore, Singapore

Salary: SGD 3,500 - SGD 5,500 per month

Contract type: Full time

Manage a team to oversee the daily operations of cleaning projects, ensuring services are delivered on time and to the highest standards.
Develop, implement and regularly review standard operating procedures (SOPs) to ensure high-quality service across all sites, ensuring compliance with local regulations and industry standards.
Handle staffing issues, ensure that all staff are trained in and adhere to safety protocols and professional conduct.
Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
Collaborate with the business development team to expand services with existing clients and attract new business.
Optimize resource allocation, manage labour costs, and reduce operational inefficiencies.
Continuously assess operational workflows, identifying areas for improvement in efficiency and effectiveness.
Prepare regular reports on operational performance, customer satisfaction, and financial results for senior management.
Manage the use of technology systems to streamline scheduling, reporting, and communication between teams.

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