Regional Sales Support

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.

About the role

Reporting to the Head of Consumer & Retails (C&R) Vertical in ASPAC, the role will play a crucial role in supporting the C&R Regional Team in the business development of the Sector, bridging the gap in Sales Excellence request and data analysis, and developing solutions for the various C&R customers.

What you will be doing

Sales Excellence Support and Data Analysis

• Support the Sector Head in implementing sales strategies and tactics.
• Ensure all deliverables requested arrive in good order, on time, and meet customers' and key stakeholder’s requirements.
• Support the Regional Sector Head through Data Analysis of Sales Performance, trends, opportunities, and areas for improvement.
• Provide insights and recommendations based on data analysis to support decision-making.
• Prepare regular reports and presentations on sales performance and key metrics.
• Be the bridge between the Sales Excellence Team and RKAMs/Sector Head

Business Development

• Work with the C&R Sector Head on the development of assigned high potential accounts that have no significant revenue at the moment, but has a potential to grow

Technical Key Account Support

• Address technical needs and challenges of customers through the development of various solutions, including alternative modes of transport
• Support RKAMs in root cause analysis and CAPAs or recurring or escalated issues
• Conduct debriefs with all stakeholders to ensure issues are resolved effectively.

Presentation and Marketing Materials

• Develop and maintain high-quality presentation and marketing materials to support sales efforts.
• Ensure that all materials are up-to-date and aligned with the company's branding and messaging.
Collaborate with the marketing team to create compelling content that highlights the value proposition of our products and services

The ideal candidate

• At least a degree in Business Management, Logistics & Supply Chain Management or equivalent
• Experience and/or interest in sales support, account management, or a related field.
• Strong customer-oriented approach with excellent listening skills.
• Critical thinker with problem-solving abilities.
• Curious and thinks out of the box
• Team player with good time-management skills.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office and Data Management/Visualization tools
• Experience in managing multiple stakeholders and projects.
Strong analytical skills and experience with data analysis tools

CEVA Logistics is a vast global business of 110,000 employees, representing every race, gender, marital status, sexual orientation, disability, age, religion or belief, nationality and ethnicity.

We recognize that people from different backgrounds and with different experiences and skills contribute new knowledge and perspectives that improve our service offerings and business practices and strengthen relationships with our diverse customers.
We work to provide a positive environment in which every employee feels valued and respected and is supported in reaching their full potential. We walk the talk.