Catering Operations Supervisor

Job Responsibilities

• To ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts
• Create and enforce the best operational procedures
• Scheduling of daily delivery and resolving daily delivery issues
• Work closely with Kitchen and Sales departments
• Positive problem-solving attitude and ensure smooth and timely deliveries
• Supervise and optimise the entire operations workflow including warehousing and storage
• Implement and enforce clear operational hygiene standards and processes
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Complete customer deliveries and requests
• Act as backup for other customer service and drivers during their absence
• Coordinate vehicle repairs and routine maintenance with the workshop
• Responsible for team performance and discipline
• Coordinate ad-hoc emergency response
• Incident reporting
• Any other ad-hoc tasks assigned from time to time.

Job Requirements

• Min ‘ITE’ or ‘Diploma’ Qualifications with at least 4 years of relevant working experience
• Proficient in Microsoft Office (MS Excel/ MS Word)
• Possess class 3 driving license with clean records and good driving skills will be an advantage
• Candidates with prior experience preferred
• Must be able to work in a fast-paced environment
• Ability to work independently and in a team
• Good communication skills and ability to lead team
• Calmness under pressure - stable performance even when under heavy pressure or stress.