Facilities Service Specialist

A Facilities Service Specialist (or Housekeeping Specialist) in a Singapore hotel is responsible for ensuring guest rooms and common areas meet impeccable 5-star cleanliness and operational standards. Key duties include deep-cleaning, equipment maintenance, and strict compliance with local health and hygiene regulations.

Your core job scope typically includes:

• Room Cleaning & Servicing Deep Cleaning - Dusting, vacuuming, and mopping floors, as well as polishing furniture and fixtures.Sanitization
• Thoroughly cleaning and disinfecting bathtubs, showers, toilets, and mirrors.Bedding & Laundry
• Changing bed linens, remaking beds to hotel standards, and sorting/distributing laundry.
• Supply Replenishment / Restocking guest amenities such as toiletries, towels, drinking glasses, and coffee/tea stations.
• Managing and organizing the housekeeping supply trolley.Facilities & MaintenanceConducting routine inspections of guest rooms, public areas, and recreational facilities (e.g., pools).
• Reporting damages, wear-and-tear, or malfunctioning appliances (like TVs or AC units) to the Engineering or Maintenance department.
• Performing minor preventive maintenance or upkeep on cleaning equipment.Safety & Guest Relations
• Adhering strictly to Workplace Safety and Health (WSH) and hygiene regulations.Assisting guests with inquiries, lost items, or special requests in a friendly and professional manner.
• Promptly reporting lost and found items to the Housekeeping Supervisor or management.
• Ad-hoc duties assign by Manager

Qualifications and Requirements:

• At least 1 year previous experience in housekeeping or a similar role.
• Physical fitness and stamina to perform manual tasks and stand for extended periods.
• Attention to detail and a strong work ethic.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Understanding of safety and hygiene standards.
• Good communication skills.
• Flexibility to work in shifts, including weekends and holidays.
• Able to start work immediately