Service Crew

Provide excellent customer service by ensuring smooth dining experiences, maintaining service standards, and supporting daily front-of-house operations.

Responsibilities

• Welcome and assist guests, take orders, serve food and beverages, and ensure timely and accurate delivery of orders.
• Maintain cleanliness and organization of the dining area, service stations, and equipment.
• Assist in setting up tables, clearing dishes, and preparing the restaurant for service.
• Respond to guest enquiries and feedback professionally, ensuring a positive dining experience.
• Follow all hygiene, safety, and company standard operating procedures.
• Support team members and supervisors in day-to-day operational tasks as required.
• Maintain a positive attitude, accountability, and a growth mindset, actively seeking learning opportunities.

• Prior experience in restaurant or customer service is preferred but not mandatory.
• Friendly, approachable, and customer-focused attitude.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player, willing to learn, and open to feedback.
• Valid Basic Food Hygiene Cert is a plus

Skills

customer service