Brand Operations Executive (Project-based)

Key Responsibilities

Project Management & Execution (Core)

● Take ownership of end-to-end project execution across brand, product, and operations

● Coordinate cross-functional teams (product, marketing, store operations) to ensure smooth and timely project delivery

● Plan project timelines, track progress, and proactively resolve bottlenecks

Product & Campaign Launches

● Lead the rollout of new products or campaigns from concept to in-store execution

● Align with product team on offerings and launch readiness

● Coordinate with marketing team on content, visuals, and campaign rollout

● Work with store team to ensure training, operational readiness, and execution quality

● Monitor post-launch performance and gather customer feedback, summarising key insights

Brand Partnerships & Workshops

● Plan and execute brand collaborations, workshops, and external events

● Develop proposals, coordinate approvals, and manage client communication

● Ensure all logistics (materials, setup, staffing) are well-prepared

● Be on-site when required to ensure smooth execution of events

Business Development Support

● Research and identify potential collaboration and growth opportunities

● Support the execution of strategic initiatives and expansion projects

● Work closely with founders to implement new initiatives and improve workflows

Requirements

● Master’s degree in any discipline from NUS, NTU, SMU or other QS ranking top 100 universities. Candidates with backgrounds in Business, Marketing, or Communications may have an advantage.

● Candidates from analytical or technical backgrounds who demonstrate strong structured thinking and problem-solving abilities are also encouraged to apply.

● Experience in leading projects, organising events, or managing collaborations (through internships, school activities, or personal initiatives) will be highly valued.

● Comfortable working in a dynamic startup environment

● Interest in specialty beverages, tea culture, or hospitality is a plus