Customer Service & Sales Associate (Book Department)

【工作内容 Job Scope】

•与客户沟通 / Customer communication

•询问书单、报价及协助找书 / Checking booklists, quotation & sourcing books

•记录订单、发送订单及安排发货 / Recording orders, preparing orders & shipping

•回复顾客询问 / Handling customer enquiries

•处理退书及寄售结算 / Processing book returns & consignment settlement

•开发票（Billing / Invoice）/ Preparing invoices & billing

•收货开箱后重新包装给客户 / Unpacking & repacking books for customers

•制作书单及资料收集 / Preparing booklists & data collection

【我们希望你 We Hope You Are】

•有耐心、细心、负责任 / Patient, careful & responsible

•愿意学习 / Willing to learn

•有基本电脑操作能力 / Basic computer skills

•能独立工作也能配合团队 / Able to work independently and as a team

•中文程度良好，热爱阅读 / Proficient in Chinese and passionate about reading

工作时间 Working Hours：

六天制 / 6-day work per week

Daily : 10:30 AM – 6:30 PM