Customer Service Officer (Weekend Part Time)

Job scope

• Welcome customers enquiring about mobile issues
• Basic technical troubleshoot for the handphone and explain it to customers
• Attend to service customer enquiries promptly and politely
• Ensure data entry of keying of customer’s details and mobile details with accuracy
• Cooperate closely with technician especially for the handover of mobile handset and customer info

Requirements

• Minimum 1- 2 years of customer service experience
• Able to commit at least 3 to 4 days per week, where weekends is a MUST
• Good in interpersonal communication and love to interact with customers