Restaurant Manager

Main Responsibilities Must have work experience in traditional Chinese restaurants, with expertise in Northeastern cuisine and Sichuan cuisine.

• Must be able to work night shifts and be available on public holidays.

1. Operations Management

   • Oversee daily restaurant operations.

   • Develop annual, quarterly, and monthly work plans and ensure effective execution.

2. Staff Management

   • Recruit, train, schedule, and evaluate employees.

   • Improve team efficiency and service quality through performance management.

3. Financial and Cost Control

   • Approve financial reports and monitor budgets.

   • Control costs and staffing allocations to ensure profitability.

4. Customer Service & Complaint Handling

   • Supervise service quality and personally engage in customer service.

   • Handle complaints and unexpected incidents promptly and effectively.

5. Marketing & Brand Development

   • Develop and implement marketing strategies.

   • Organize community events and strengthen the restaurant’s brand image.

6. Equipment & Safety Management

   • Inspect equipment usage and maintenance.

   • Enforce food safety, fire prevention, and theft-prevention measures.

7. Cross-Department Coordination

   • Maintain effective communication with kitchen, finance, and logistics teams.

   • Ensure smooth collaboration across all departments.

8. Environment & Hygiene Supervision

   • Monitor cleanliness and hygiene standards.

   • Maintain a safe, comfortable, and welcoming dining environment.

Job Requirements

• Minimum 5 years of management experience in the F&B industry.

• Strong knowledge of Chinese cuisine and restaurant operations.

• Excellent leadership, communication, and problem-solving skills.

• Ability to work under pressure with flexibility and adaptability.

• Bilingual proficiency (English and Chinese) preferred.

Reporting Line

• Reports directly to the Company Director or General Manager.

Salary & Benefits

• Salary negotiable, based on experience and capability.

• Meal allowance and performance bonuses provided.

• Overtime and public holiday compensation.

• Opportunities for training and career advancement.