Student Welfare & Pastoral Care Officer

School: Jiemin Primary School
Address: 2 Yishun Street 71, Singapore 768515
Contract Period: 01 July 2026 – 30 November 2026 (5 Months)
Extension Option: Up to 10 Months (at School's discretion)

Position Overview

Jiemin Primary School is seeking a dedicated and compassionate Student Welfare & Pastoral Care Officer to support students requiring behavioural, emotional, and social guidance. The successful candidate will play a key role in student engagement, first-response intervention, mentoring, and supporting student well-being initiatives.

Working Hours

Monday to Friday
7:30 AM – 4:00 PM
Inclusive of 30-minute lunch break

No service required on:

• Saturdays
• Sundays
• Singapore Public Holidays

Key Responsibilities

First Response & Student Support

• Respond promptly to teacher requests for assistance.
• Escort students to designated pull-out locations when required.
• Provide initial intervention, triage, and basic counselling support.
• Manage students experiencing emotional or behavioural escalations.
• Contact parents/guardians to provide initial updates.
• Provide observations and recommendations to relevant school personnel.

Student Mentoring & Befriending

• Build positive relationships with students.
• Mentor and guide students who are at risk of re-offending or displaying behavioural concerns.
• Encourage positive behaviour and social-emotional development.
• Support students in achieving personal and behavioural goals.

Student Engagement & Programme Support

• Manage and supervise student engagement activity hubs.
• Support after-school programmes and student enrichment activities.
• Assist during learning journeys and school-based events.
• Promote meaningful participation among high-needs students.

Collaboration & Case Management

• Attend Case Management Team (CMT) meetings.
• Work closely with School Counsellors, SENO, Discipline Team and Student Development Team.
• Maintain confidentiality and professionalism in handling student matters.
• Monitor and report student progress when required.

Qualifications

Mandatory Requirements

• Bachelor's Degree in:PsychologyCounsellingBehavioural SciencesRelated Discipline

Experience Requirements

Essential

• Minimum 2 years of experience working with children aged 6 to 12 years old.
• Experience in:Student counselling supportYouth mentoringBehaviour managementPastoral care programmes

Skills & Competencies

Strong interpersonal and communication skills
Ability to manage challenging student behaviours calmly
Basic counselling and conflict resolution skills
Empathy and patience when working with children
Team player with collaborative mindset
Good report writing and documentation skills
Ability to engage students positively and effectively
Professional and ethical conduct

Preferred Attributes

Experience working in schools or educational settings
Knowledge of child development and behavioural intervention strategies
Experience supporting students with additional learning or behavioural needs (SwANs)
Ability to build rapport with students, teachers, and parents