L2 Security Engineer
COMBUILDER PTE LTD
Job Description
L2 Security Engineer is responsible to :
- Analyse problems, perform troubleshooting, and track problems through resolution
- Responsible for monitoring activities, such as security and bandwidth usage
- When necessary, escalate problems to the appropriate stakeholders / principals
- Ensure generation and management of support tickets according to SLA requirements
- Schedule and run periodic maintenance for security infrastructure at the data centre
- Plan and manage change request and / or maintenance activities for security operations including firmware patches
- Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
- Perform Change Request, Service Request as assigned by team lead according to the SLA
- Offsite standby after office hours
Job Requirement
- Should possess a Degree/Diploma in Computer Science or Computer Engineering
- Minimum 3 year of experience in security administration
- Relevant Certification on IT Security is highly preferable
Special Knowledge of Skill
- Experience in systems administration (window/Linux) would be a plus
- Able to handle demanding service response and recovery turnaround
- Provide daily support team to meet stringent SLA requirements
- Meticulous and process-oriented
- Good, hard-working attitude with ability to work well under pressure
- Good communication skills English (written, spoken)
- Good Teamwork
- Good analytical skills with ability to work with others to resolve problems
- Good organization skills, with ability to properly document and track information
- ITIL certification will be an advantage
- Good Knowledge of following products will be advantageous: Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet