Retail Operations Manager cum Delivery Driver
BRIGHT VISION CAREER CONSULTANT
- Ensure that health and safety protocols are adhered to.
- Keep a meticulous record of income and expenses.
- Order ingredients in the correct quantities for the kitchen staff.
- Communicate with customers to receive feedback and manage complaints.
- Open and close the restaurant on time.
- Ensuring compliance with licensing, hygiene and health and safety legislation.
- Promoting and marketing the business.
- Overseeing stock levels and ordering supplies.
- Handling customer enquiries and complaints.
- Taking reservations.
- Greeting and advising customers.
- Problem solving.
- Preparing and presenting staffing/sales reports.
- Keeping statistical and financial records.
- Assessing and improving profitability.
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
- Making improvements to the running of the business and developing the restaurant.
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to restaurant customer complaints