Sales / Senior Sales Executive (MICE/Event-Focus)

This position is responsible for soliciting sales of food and beverage catered events for Creative Eateries’ Restaurants & Catering, and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and coordinate catering event bookings through both inbound enquiries and outbound sales activities.
• Perform cold calling and follow up on sales leads to generate new business opportunities.
• Achieve weekly and monthly sales KPIs as assigned by Management.
• Liaise closely with clients to understand their catering requirements and provide suitable recommendations on menus and services.
• Prepare quotations, proposals, and event orders in a timely and accurate manner.
• Assist clients in planning and coordinating catering events to ensure their requirements are met.
• Conduct site inspections when required to assess event requirements and operational feasibility.
• Coordinate with internal teams, including Kitchen, Operations, and Service staff, to ensure the smooth execution of catering events.
• Communicate event details and requirements clearly to all relevant departments prior to event execution.
• Serve as the main point of contact for clients throughout the event planning process and provide necessary support on event day when required.
• Build and maintain positive relationships with clients to encourage repeat business and referrals.
• Handle enquiries and resolve client concerns professionally and promptly.

REQUIREMENTS

• At least 1 year of sales experience in any of the related field – Catering Food & Beverage/Restaurant/Wedding

• Excellent customer service and able to interact well with clients

• Strong analytical, communication and interpersonal skills as need to communicate across levels

• Ability to work independently and in a team

• Strong selling and interpersonal skills

• High level of creativity, accuracy and eye for detail