Operations & Admin Coordinator

Company Overview

ShenSphere Technologies Pte. Ltd. is a Singapore-based food technology company specializing in AI-powered kitchen automation, intelligent cooking systems, and smart food production solutions for restaurants, food courts, and commercial food service operators.

Job Summary

Support the company’s daily administrative operations, digital workflow coordination, AI tool applications, social media management, and online business support within an AI-powered food technology and smart kitchen automation company. This role combines administrative coordination, AI-assisted digital operations, social media management, digital marketing support, AI video content coordination, and operational support functions. Candidates who are interested in AI technology, digital tools, automation systems, social media operations, and modern digital business workflows are encouraged to apply.

Responsibilities

• Coordinate daily administrative and operational tasks to maintain smooth business workflows and support management activities
• Manage scheduling, documentation, data entry, reporting, and internal communication to improve team efficiency
• Communicate with customers via email, WhatsApp, phone calls, and digital platforms to provide timely support and resolve inquiries
• Manage and update social media platforms including Facebook, Instagram, TikTok, LinkedIn, and Xiaohongshu to increase online engagement and strengthen brand presence
• Support digital marketing by posting content, coordinating promotions, and assisting with online campaigns to drive business growth
• Utilize AI software and digital productivity tools to streamline administrative and operational processes for efficiency
• Operate AI video creation tools, AI avatar/digital human video software, and AI-assisted content tools to produce basic promotional videos and digital media content
• Prepare quotations, invoices, and operational documents while maintaining accurate company records for smooth business operations
• Coordinate meetings, appointments, schedules, and operational follow-ups to ensure timely management support
• Manage cloud-based systems, digital files, and online platforms to maintain organized and accessible digital operations
• Support company events such as exhibitions, product demonstrations, and business activities as needed
• Provide general operational and business support to management to facilitate daily company functions

Required competencies and certifications

• Basic proficiency in AI software, AI video tools, digital tools, and social media platforms
• Familiarity with tools such as ChatGPT, Canva, CapCut, AI avatar/digital human video software, Google Workspace, and Microsoft Office
• Basic operational knowledge of social media platforms including Facebook, Instagram, TikTok, LinkedIn, and Xiaohongshu
• Basic understanding of digital marketing, online promotion, and social media content coordination
• Good communication and coordination skills to manage multiple tasks independently
• Comfortable using computers, cloud-based systems, and online communication tools

Preferred competencies and qualifications

• Experience in administrative support, social media management, customer service, digital marketing, operations coordination, or AI-related digital tools
• Interest in AI technology, automation systems, and digital operations
• Positive learning attitude and willingness to adapt to new technologies
• Organized, responsible, and detail-oriented work approach
• Ability to communicate professionally with customers and business partners
• Comfortable working in a startup and fast-paced business environment