Operation Officer

Job Summary

You will manage daily installation schedules and coordinate activities among customers, installers, and suppliers to ensure timely and smooth completion of installations.

Responsibilities

• Plan and arrange daily installation schedules to optimize resource use and meet deadlines
• Coordinate installation appointments with customers, installers, and suppliers to ensure clear communication and alignment
• Monitor installation progress actively to ensure timely completion and address delays promptly
• Handle schedule changes and resolve operational issues quickly to maintain workflow continuity
• Follow up on pending installations and outstanding matters to ensure completion and customer satisfaction
• Update and maintain accurate installation records and schedules for operational transparency
• Provide timely updates to customers regarding installation arrangements to keep them informed
• Ensure smooth daily operations by coordinating effectively between all parties involved
• Perform general administrative and operational duties as assigned to support installation processes

Preferred competencies and qualifications

• Prior experience in scheduling, coordination, operations, or customer service is an advantage
• Proficient in Microsoft Office applications to manage schedules and communication efficiently
• Positive attitude and willingness to learn to adapt and grow in the role
• Fresh graduates are welcome to apply

Other Information

• Convenient location near Paya Lebar MRT
• Friendly and supportive working environment
• Career advancement opportunities
• Training provided
• Stable and long-term career growth