F&B Executive (Oasia Hotel Downtown)

Responsibilities

• In charge of all stewarding stores and equipment for Food & Beverage Department.
  
• Control and reduce all expenses including labour cost, breakage etc.
  
• Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging.
  
• Attend to guest complaints, problems or situations and take prompt, corrective action, ensuring the highest degree of guest satisfaction.
  
• Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of events with the Food Caterer(s) to ensure success of each function.
  
• Communicate directly overseeing the actual set-up and service of contacted functions.
  
• Assist the selling of functions, banquet activities and make any last-minute changes in an efficient and obliging manner so as to satisfy the organizers or guests but not to the hotel’s disadvantage.
  
• Ensure all necessary equipment, utensils, and tables are ready for use in advance for each function.
  
• Requisite in advance for casual labour to ensure consistency of service.
  
• Assist in checking all function rooms daily to ensure consistency of service.
  

Requirements

• O-Level or equivalent
  
• Minimum 1 year of relevant experience
  
• Able to work independently
  
• Able to work well under pressure and in a fast-paced environment
  
• Excellent interpersonal and communication skills