Enrolment Admin
INDIGO HOLDING PTE. LTD.
Responsibilities:
Coordination
SMS trial confirmation.
Follow up with those who did not attend trial classes and re-schedule lesson.
Prepare course prospectus, feedback forms and sign-up forms for trials.
For paid trials, liaise with Front-desk that fees are paid before sending out the trial confirmation.
Help with trial check in, if required.
Seminars
Follow up SMS to invite parents for seminars (students that recently sign up / didn’t sign up after trials).
Seminar attendance confirmation and preparation of the seminar attendance list.
Set-up and help-out during seminars / events.
Preparation of seminar folders.
Ensure sample and masterclass materials required for seminars are approved by speaker and printed ahead of seminar day.
Reach-out
Touch base on those who attended seminar for trials or sign-ups (through texting).
Touch base for those with enquiries within the day and set up for call with our enrolment specialist.
Holiday / special programs targeted messaging.
Admin matters
Referral admin – send SMS to inform of successful referral
Collate and administer referral rewards
Data entry – Seminar / enquiries phone number into the enrolment google list.
Send orientation pack / booklet to new sign-up for onboarding.
Collate reasons (withdrawal, no sign-up)
Collate ETS summary (Enquiries, Trials, and Sign-ups)
Collate feedback from trials.
Requirements:
Good communication and interpersonal skills
Highly motivated and positive-minded
Conscientious and possess a keen eye for detail
Able to work in a fast-paced environment
Commendable work ethic and willing to go the extra mile whenever necessary.
5 days workweek ( Mon – Fri )