Account Manager (CRM/ Loyalty Program)

RECRUIT EXPRESS PTE LTD

Key Responsibilities

  • Provide leadership and support during strategy, concept, and execution.
  • Partners with internal teams to drive value and engagement.
  • Looks for ways to improve account growth by understanding clients’ objectives and goals.
  • Demonstrates ability to communicate, present and influence effectively at all levels.
  • An expert at building credibility and trust while influencing buying decisions.
  • Experience in delivering client-focused solutions based on customer needs.
  • Effectively presents insights and recommendations and point-of-view.
  • Assists and advises account and financial management relating to account profitability.
  • Fosters a collaborative environment to encourage an exchange of ideas between cross-teams.
  • Perceives obstacles and objections as an opportunity to engage, consult, and deliver value.
  • Highly motivated individual with strong communications.
  • Ability to excel in fast paced environment drawing on proactive problem-solving skills.
  • Experience in managing internal and external teams.
  • Keeping abreast with the latest marketing and client trends to build competitive solutions.Building a deep and collaborative working relationship with clients and partners.

Requirements

  • Bachelor's Degree in Marketing or related field of study.
  • 3 years of account management experience (agency/MNC environment).
  • B2B industry, CRM and Loyalty experience.
  • Experience in marketing operations, communications and analytics.
  • Strong expertise in Excel, PowerPoint and Project Management.
  • Exposure to Data Analytics tools such Power BI and Tableau (preferably)
  • Excellent communications, negotiation and presentations skills.
  • To be successful and thrive in a results-driven environment, Account Manager need to
  • Have deep understanding of customer experience and their digital transformation needs.
  • Good organization skills, attention to details and multi-tasking.
  • Manages client expectations, bringing issues/concerns to the clients' attention before they become issues, offering potential solutions, and advising of potential delivery delays.

Interested applicants please send your resume to ***email_hidden***

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.