Operations Manager

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements:

- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.

- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.

- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.

- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.

- Monitor and control wastage and food costs to maintain profitability.

- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.

- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer:

- Competitive salary and benefits package.

(Salary package is based on role responsibilities and operational working requirements)

- Opportunities for career advancement and skill development.

- A dynamic and supportive work environment.

- Staff discounts on meals.

How to Apply:

Sent your resume and a cover letter via this platform