Floor Manager / Assistant Manager

DOCG PTE. LTD.

Location:

Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position:

- Floor Manager / Assistant Manager

Working Hours:

- Shift 1: 7am - 7pm

- Shift 2: 11am - 11pm

- 12-hour shifts with a 2-hour break

Working Days:

- Mondays to Sundays (6 Days Work Week)

Job Description:

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities include:

- Supervising daily operations to ensure exceptional service and customer satisfaction.

- Leading, training, and managing staff effectively.

- Handling staff scheduling, shift planning, and performance evaluations.

- Collaborating with kitchen staff for seamless service and quality food presentation.

- Addressing customer queries and complaints professionally.

- Ensuring compliance with health and safety regulations.

- Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements:

- Experience in a similar role, preferably in a high-volume restaurant.

- Strong leadership, communication, and interpersonal skills.

- Detail-oriented with a commitment to quality and customer satisfaction.

- Flexibility to work varied hours, including weekends and evenings.

- Familiarity with restaurant management software is advantageous.

We Offer:

- Competitive salary and benefits package

(Salary package is based on role responsibilities and operational working requirements)

- Professional growth and career development opportunities.

- Supportive and dynamic work environment.

- Staff meal discounts.

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