Head of Partner Talent Management, Asia Pacific Region
OLIVER WYMAN PTE. LTD.
About Oliver Wyman
At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
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Job Overview:
The Head of Partner Talent Management, Asia Pacific Region will be responsible for full talent spectrum for APR Partners and leading on many project and best practice initiatives in the APR Talent space.
Key Responsibilities:
Partner Talent Management:
Independently work with APR Region Head and APR Leadership team/Opco on Partner topics such as Partner development (including access to external coaching), Partner performance and Partner exits
Lead Partner Mid Year and Year end processes with support from Global Partner Development team and Practice Business Impact Team members
Work with Regional Practice and Market Leads to identify underperformance that needs Human Capital support, take the lead in preparing focused development plans and partner with the Regional Head of Human Capital Operations to ensure effective support and a plan is put in place and performance management steps taken, manage exits where required
Sole point of contact for Partner Development team for APR Partners, work closely on processes such as APR Partner deep dives and check ins and selections for Partner trainings, alongside having regular catch ups and sharing knowledge and learnings
Act as the lead and go to for Partner Talent topics in APR, autonomously Presenting at APR Leadership Team on Partner Topics where required
Work with Recruitment and local Practice teams to lead Partner integration and onboarding for external hires
Lead the Regional Partners' nomination process before passing to the Global Team
Lead on Partner Talent projects and initiatives such as Partner Specific Benefits and Onboarding
Lead preparation and materials for the Annual Global Leadership Team Regional Partner Talent Review
Work closely with Partner Compensation team and Regional Finance Director for Partner Retention exercises or special compensation agreements for Partners
Adopt a contributor improvement mindset when it comes to processes and ways of working
Projects and best practice initiatives
Provide thought leadership on regional talent needs and strategies to Director of Talent, Regional Talent Management Leads and other leaders to design and oversee the successful implementation of the approaches
Trusted and valued advisor to Executive Director Talent on all APR Talent projects and BAU Talent work- support on ad-hoc requests for APR Leadership team relating to Partners and Principals
Partner with Director of Talent APR to analyze key data sources – engagement survey, User Satisfaction survey other sources of intelligence to help diagnose and develop solutions to talent hotspots and develop action plans relating to Partner and Principals
Be an active member of the APR Human Capital leadership team, covering for the Executive Director of Talent where needed and supporting other team members as required. Play an active role in the leadership and development of the Human Capital function in APR.
Experience Required:
Bachelor's degree or equivalent professional experience.
Minimum 10 years’ human capital experience focused on talent, performance management and employee relations; professional services or multinational industry experience preferred.
Skills and Attributes:
Highly creative, strategic thinking, thought leadership
Operational / client service excellence, ownership mindset
Challenger mindset – ability to challenge the status quo, input and guidance to leadership on strategic choices, ideally grounded in deep understanding of firm processes
Comfortable working independently, but can thrive in a team setting; all while working in a fast-paced environment
Strong leadership and problem-solving abilities
Ability to efficiently manage across multiple moving, interdependent work streams, with strong attention to detail and organization skills
Strong implementation and change management skills
Strong communication and influencing skills - accomplished in consensus building and ability to adapt style across variety of audiences
Strong people management and relationship management capabilities