Account Director (Integrated Digital Marketing)

We are constantly seeking individuals who are willing to go the extra mile to exceed our customer's expectations each and every time

If you are looking to work in an informal, fun yet professional environment with a closely-knitted team instead of the usual corporate jungle, we might be the one for you. Share the same passion like ours and we want you to grow and succeed together with us!

Please email your application with attached CV to ***email_hidden*** , also stating your expected salary and latest availability .

Only shortlisted applicants will be notified for an interview.

Account Director (Integrated Digital Marketing)

Founded in 2005, iFoundries is an established Singapore-based marketing technology agency that helps ambitious brands localize, scale, and thrive across the Asia Pacific. We bridge the gap between marketing and technology by integrating high-performance websites, data-driven campaigns, and marketing automation into a unified growth engine.

Over the past two decades, we have partnered with over 500 companies, including iconic brands like Honda, SingPost, Timezone, Pepper Lunch and more. Delivering boutique agility backed by enterprise-level expertise.

At iFoundries, we believe a great digital strategy should be cost-effective, measurable, and always evolving. If you are passionate about staying ahead of the MarTech curve and creating data-driven digital experiences that move the needle, you’ll fit right in.

Role Overview

As an Account Director at iFoundries, you will be the primary heartbeat of our client relationships. You aren’t just a point of contact; you are a strategic orchestrator. You will translate client business goals into actionable briefs for our Creative, Tech, and Performance Marketing teams, ensuring that every deliverable aligns with our standard of excellence and the client’s ROI.

Key Responsibilities

• P&L Responsibility: Responsible for Individual and Team P&L, planning of Targets and management of Budgets.
• Client Advocacy & Strategy: Act as the direct consultant for clients, understanding their business objectives and providing marketing-led solutions.
• Cross-Functional Orchestration: Manage the end-to-end delivery of projects by coordinating with the marketing operations managers:
  • Creative: To ensure brand alignment and high-quality aesthetic output.
  • Tech: To oversee web/app development and technical integrations.
  • Performance: To monitor campaign KPIs, SEO/SEM, and data-driven growth.
• Scope & Resource Management: Define project scopes, manage timelines, and, where internal bandwidth is capped, source and manage external vendors to ensure seamless delivery.
• Commercial Growth: Identify opportunities for upselling or cross-selling iFoundries’ services that genuinely add value to the client’s ecosystem to the Sales Team
• Quality Control: Review all team outputs before they reach the client to ensure they meet the brief and the “iFoundries” standard of quality.

Required Competencies & Skills

• The “Marketing Generalist” Mindset: A strong foundational knowledge of digital marketing (Social, Content, Search, and Lead Gen).
• Integrated Strategy: Ability to look at a client’s problem and decide if the solution is a Tech fix (new landing page), a Creative fix (better ad visuals), or a Performance fix (better targeting).
• Technical Literacy: You don’t need to code, but you must understand how CMS, APIs, and web architectures impact a project’s timeline.
• Creative Intuition: Ability to distinguish between “good” design and “strategic” design that converts.
• Project Management: Proficiency in systems-based workflows (e.g., ActiveCampaign) to keep internal teams on track without micromanaging.
• High-Stakes Communication: Exceptional ability to manage expectations, navigate difficult conversations, and present complex ideas simply.

Soft Skills

• Stakeholder Management: The “glue” factor. Candidates must be able to push back on a client’s unrealistic deadline while simultaneously motivating the internal Creative team to hit it.
• Team Leadership: Ability to lead and support team members in achieving targets and resolving issues.
• Commercial Acumen: Not just managing the account, but growing it. Identifying when a client needs a Performance Marketing audit or a website refresh
• Agility: Ability to pivot mid-campaign if the data (Performance Marketing) shows the current creative isn’t hitting the mark.

Bonus to have

• Project Management Frameworks: Knowledge of Agile or Scrum to interface with your Tech team without slowing them down.
• Basic Tech Specs: Ability to read a sitemap and understand what an API integration entails so they don’t over-promise to a client.

Ideal Candidate Profile

• 5+ years of experience in a digital agency or marketing environment.
• A “systems over willpower” approach to managing tasks and deadlines.
• Strong agility and the ability to pivot when project requirements shift.
• A proactive nature, you spot a bottleneck before it becomes a stop-block

Internal Performance Indicators (KPIs)

• Client Retention Rate: Ensuring long-term partnership through trust and reliability.

• Project Profitability: Managing scope creep to ensure projects remain within the allocated hours/budget.

• Team Feedback: How effectively the Creative, Tech, and Performance teams feel “protected” and briefed by the Account Manager.

Education & Experience Minimums

• Minimum Education: Diploma in Marketing, Communications, Business, or a related field.
• Experience: 5 years in a Digital Agency or Similar Role.
  • Must have managed a portfolio of at least 5-7 active accounts simultaneously.
• Language: Native-level proficiency in English (Written and Spoken). Proficiency in a second language (Mandarin/Malay/Tamil) is a strong plus for local client rapport.

We value Openness. You are expected to be the ‘single source of truth’ for the client, if a technical deployment is delayed, you lead with the ‘why’ and the ‘fix,’ not an excuse.