Technical Team Lead

RECRUIT EXPRESS PTE LTD

Successful candidate must be comfortable with rotation shifts and weekends as and when required.

1. Network and Security Equipment Management:

Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.
Perform day-to-day network and security operations, including monitoring and managing network infrastructure.

2. Incident and Problem Management:

Respond to network incidents according to severity levels and meet service level requirements.
Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
Adhere to incident management workflows and procedures.

3. Documentation and Reporting:

Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.
Provide timely and accurate reports on network performance, capacity planning, and incident analysis.

4. Collaboration and Coordination:

Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
Participate in transition planning and support the onboarding of network and security systems.

5. Compliance and Training:

Ensure compliance with company policies, information security guidelines, and health and safety regulations.
Provide continuous training to enhance knowledge and skills in network administration and management.

Any other ad-hoc duties as assigned by supervisor.

Degree in IT or related discipline

Experience:

Minimum of 3 years of experience in managing network and security infrastructure.
ITIL certified, CCNA or equivalent network certifications.

 Skills:

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: ***email_hidden***

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599