Copier Technician
STRATEGY SOLUTIONS SERVICES
Responsibilities
- Perform corrective maintenance work on Multi-Functional Printer (MFP).
- Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
- Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
- Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) for customer’s newly purchased MFP at customer’s premises.
- Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, and etc.
Requirements
- Min 2 years of product management experience in copier including troubleshooting of equipment.
- Sound IT knowledge in software.
- Strong product technical knowledge in MFP, ECR/POS.
- Good communication and interpersonal skills.
- Customer Service oriented structured and organised approach with attention to detail.
- Able to work independently and make decisions, escalating where and when necessarily and appropriately.
- Having own transport is a Plus
Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): ***email_hidden***
(NOTE: The following information should be Included in the Resume. Thank you)
- Detailed Job Scope
- Reason for Leaving for All Employments
- Salary Expectation
- Date of Availability
Shortlisted candidates will be notified for an interview
