SALES OPERATIONS MANAGEMENT COORDINATOR

Job Description & Requirements

Key Responsibilities:

• Order Management and Processing: Receiving, processing, and tracking sales orders, ensuring accuracy and timely delivery.
• Customer Relationship Management: Maintaining and updating customer information, handling inquiries, and resolving issues.
• Sales Support: Preparing sales reports, presentations, and other documentation for the sales team.
• Communication: Facilitating communication between the sales team, other departments (e.g., logistics, finance), and customers.
• Inventory Management: Monitoring stock levels, coordinating with procurement and warehouse teams, and managing product information.
• Data Analysis: Analyzing sales data to identify trends, track performance, and support decision-making.
• Process Improvement: Identifying areas for improvement in sales processes and contributing to the implementation of new systems or strategies.
• Sales Strategy Support: Assisting with the development and execution of sales strategies.
• Compliance: Ensuring adherence to company policies and procedures, including food safety guidelines.
• General Administration: Performing various administrative tasks to support the sales team.

Skills and Qualifications:

• Strong organizational and time management skills: Essential for managing multiple tasks and deadlines.
• Excellent communication and interpersonal skills: Needed for interacting with customers, colleagues, and other stakeholders.
• Proficiency in relevant software and systems: Including CRM platforms, order management systems, and Microsoft Office Suite.
• Attention to detail: Accuracy is crucial in sales operations.
• Problem-solving skills: To resolve issues and improve processes.
• Knowledge of sales processes and best practices: Beneficial for supporting the sales team effectively.
• Familiarity with the food industry: Understanding of food safety regulations, product knowledge, and industry trends is helpful.