Tenant Coordination Executive (Retail Mall)

About The Role

Reports to the Centre Manager and ensure the efficient and smooth operation of all matters relating to operation of units, fitting-out liaison, maintenance and ad-hoc projects management of the mall.

What You’ll Do

* To conduct, arrange and coordinate with the tenants/ occupiers and the facilities team for handover and takeover tenant unit, including fitting out and reinstatement briefing.

* To carry out feasibility study on possible subdivision/amalgamation of tenant unit/s including provision requirements of incoming tenant/s.

* Liaise with tenants and their contractor/consultant/designer for the reinstatement / renovation works to ensure compliance to relevant authorities and all statutory requirements.

* Work with the facilities team to review design, fitting out submission by tenants/ occupiers.

* Constantly carry out checks on tenants’ reinstatement / renovation works to ensure due performance by tenants of the fitting out and design guidelines.

* To ensure tenants submit all pre-renovation documents and submission of approvals/consents/permits from relevant authorities post-renovation.

* To clear the fit out and design deposits.

* Creating and maintaining good rapport with tenants/occupiers and manage the tenant- landlord relationship including emergencies.

* Manage and attend to all complaints, needs, feedbacks and service requests from tenants/occupiers in a timely manner.

* Obtain budgetary quotes for repair works, subdivision/amalgamation, work specifications, invitation for quotations, recommendations of award, supervision of completed works.

* Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall

* Regular check to ensure tenants or occupiers do not cause obstruction, interference or damage to the Landlord or MCST premises.

* Work with the facilities team as and when necessary.

* Any other duties assigned from time to time by your Superiors.

WHAT YOU WILL NEED

* Diploma / degree in building, facilities management or any relevant discipline with minimum 2 to 3 years’ experience in similar capacity.

* Strong leadership qualities and ability to work with client and tenant

* Good analytical skills to assess situation and determine the best course of action

* Dynamic, self-motivated individual

* Possess excellent interpersonal and communication skills

* Ability to work independently and resourceful

* Possess knowledge on sustainability and green mark and/or experience in green mark renewal for commercial buildings would be an advantage

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.