Programme Assistant (CareElderly)

Programme Assistant (CareElderly)

Care Community Services Society (CCSS) is a social service agency dedicated to empowering and enriching lives through community-based support. We serve seniors, children, youths and families, building a caring and inclusive community.

Position Summary

The Programme Assistant supports the implementation and day-to-day operations of CareElderly programmes and services. This role plays a key part in enhancing the well-being of seniors through programme delivery, community engagement, and administrative support.

Key Responsibilities

Programme Support & Implementation

• Assist in planning and conducting activities and programmes for seniors
• Support coordination and supervision of daily centre activities
• Facilitate group engagement initiatives, including mutual help groups
• Maintain updated records of seniors within the service community

Community & Client Engagement

• Build rapport with seniors and monitor their well-being
• Conduct home visits and basic assessments to understand care needs
• Support follow-up actions and ensure proper documentation of cases
• Respond to walk-in and telephone enquiries

Volunteer & Community Development

• Coordinate and mobilise volunteers to support programmes
• Maintain volunteer records and schedules
• Establish partnerships with community organisations and service providers

Programme Monitoring & Evaluation

• Collect programme data and assist in reporting and evaluation
• Maintain proper documentation for accountability and reporting purposes

Administrative & Operational Support

• Provide general administrative support (filing, data entry, records management)
• Maintain inventory and coordinate maintenance of facilities and equipment
• Assist in simple bookkeeping and financial tracking
• Support preparation of reports, budgets, and programme documentation

Care & Compliance

• Ensure safe and quality delivery of care services
• Support care plans in line with beneficiaries’ expressed wishes (e.g. ACP, LPA)
• Adhere to organisational and industry standards

Requirements

• Minimum GCE ‘O’ Level or equivalent
• Basic proficiency in Microsoft Office applications
• Passion for working with seniors, especially vulnerable and lower-income groups
• Strong interpersonal, communication, and teamwork skills
• Self-motivated, organised, and able to work independently

What We’re Looking For

We are seeking compassionate individuals who are committed to making a difference in the lives of seniors. The ideal candidate is caring, observant, and able to engage meaningfully with beneficiaries and community partners.