Software Developer (Salesforce)

Responsibilities:

•⁠ ⁠Independently lead Salesforce implementation and enhancement projects

•⁠ ⁠Translate business requirements into functional and technical solutions

•⁠ ⁠Lead integration design between Salesforce and third-party platforms

•⁠ ⁠Manage project timelines, risks, dependencies, and stakeholders

•⁠ ⁠Coordinate with business users, developers, QA teams, vendors, and project managers

•⁠ ⁠Support SIT/UAT, deployment, and post-go-live activities

•⁠ ⁠Ensure adherence to Salesforce best practices and delivery standards

•⁠ ⁠Lead and mentor junior consultants and developers

Core Skill Requirements:

— Sales Cloud Technical & Integration

•⁠ ⁠Strong experience leading Sales Cloud projects

•⁠ ⁠Experience integrating Salesforce with third-party applications such as WhatsApp, Google, and Meta.

•⁠ ⁠Hands-on expertise in Apex, APIs, integration patterns, and data migration/synchronization

•⁠ ⁠Experience with lead management and customer engagement integrations is preferred

Marketing Cloud Functional & Technical

•⁠ ⁠Strong functional and technical expertise in Salesforce Marketing Cloud

•⁠ ⁠Experience leading lead nurturing and customer journey implementations

•⁠ ⁠Experience integrating Marketing Cloud with Sales Cloud and external platforms

•⁠ ⁠Familiarity with Journey Builder, Automation Studio, segmentation, and API integrations

•⁠ ⁠Understanding of customer engagement and lead lifecycle processes

•⁠ ⁠Data Cloud experience is preferred

Service Cloud, Agent force & Experience Cloud

•⁠ ⁠Strong functional and technical expertise in Service Cloud, Agent force, and Experience Cloud

•⁠ ⁠Experience leading Service Cloud and Experience Cloud projects

•⁠ ⁠Experience with chatbot, portal, and digital servicing enhancements

•⁠ ⁠Familiarity with Case Management, Omni-Channel, Knowledge Base, and Digital Engagement